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European Airlines

 
   
KLM trials self-service drop-off facility  
European Airlines  
   

In a highly welcomed move, KLM has launched a trail run of a self-service luggage check-in system at its base in the Schiphol Airport of Amsterdam. As per this facility, those passengers flying with the airline can now drop off their luggage themselves, without the help of the terminal staff, if they happen to carry only one piece of luggage on hold. This move has been let to trail by the airport authority by way of easing the check-in process for the benefit of passengers.

According to the plans announced by the airline, this scheme will be on trial run for a period of six months. After this, the airline will take a decision as to whether it shall continue the facility or not depending on the outcome.

To be able to make use of this system, KLM passengers must first place their baggage inside an especially dedicated machine placed in Schiphol's Departure Hall 2. After this, they will be required to scan their boarding passes in addition to answering security questions through a self-service kiosk.

Following this, the luggage is then weighed and a label is printed and fixed over it. This luggage will then pass through the same security check as the other normal luggage that are checked-in manually. 

In a statement to BusinessTravelWorld.com, an airport spokesman said, "This may in future become a standard part of the Amsterdam Airport Schiphol check-in process. The passengers' experiences in using the system are important and will be taken into account."