To provide disabled travellers an ease to access the facilities at the airport, an assistance programme has been rolled out by Birmingham International Airport.

The airport has developed new assistance regions in Terminal 1 as well as Terminal 2. The airport has also purchased equipment to provide assistance to travellers with disabilities and reduced mobility.

The new assistance points are also accessible in the car park areas and the transport interchange at Birmingham International rail station.

The acting managing director of the airport, Joe Kelly, said, "Our latest investment will improve the level of service for people with disabilities; whether it is a physical, sensory or intellectual impairment".

Kelly added, "The airport has received expert help to prepare specifications in accordance with the new EU requirements from the Disabled People's Network to ensure that any changes provide benefit to our passengers and to ensure that the right partner was contracted to meet our requirements".

Several other improvements have also been made by the airport including availability of dedicated staff members on-site during working hours and availability of special vibrating pagers so as to notify disabled passengers that at what time the escort will collect them from the departure lounge in case they are in another place in the airport.

The airport has taken these steps before the new EU legislation to be in force in July next year. According to the new legislation, all the airports handling more than 150,000 passengers in a year's time are required to have their own setups to help disabled passengers rather than having to depend on their carrier.