British Airways and Amadeus today said that they were stretching their existing association for a further 10 years, until the year 2017.

The fresh arrangement, which includes the entire IT Services association between BA and Amadeus, is the extension of the strategic agreement that began in the year 2000, planned to provide BA with a new generation technology platform for customer services management.
 
Accordingly, Amadeus, with the UK's flag carrier as a launch client, developed the 'Altea Customer Management Solution' consisting of 3 completely integrated parts: 'Altea Reservation' for distribution via BA's sales outlets, 'Altea Inventory' for international inventory management and 'Altea Departure Control' for the management of traveller check-in and flight take-off.
 
British Airways now makes use of the 'Altea Reservation and Inventory systems' which work in combination with the carrier's website ba.com and Revenue Management systems. 
 
The new deal with Amadeus gives an account of the terms under which BA would switch to the newly worked out Altea Departure Control, Customer Management system for traveller check-in.
 
BA CIO, Paul Coby, said, "I am delighted that we have been able to extend our strategic relationship with Amadeus which started in 2000. The Altea Reservation and Inventory systems have been great support for our drive to develop our sales and services to customers".
 
David Jones, Amadeus' Executive Vice President, Commercial said, "We are very pleased that British Airways has chosen to reconfirm their confidence in our solutions, both by extending their use of the installed systems and adding new ones to them.

We look forward to the full deployment of the full Altea platform for British Airways".